Editorial Features

■ Editor's Note - Eyes on Europe By Stephen Lawton
■ Much to Share in a New Era of Gaming By Frank Fahrenkopf, Jnr.
■ VIP Density Highlights Growing Mass Market Potential By Ben Lee & Leanda Lee
■ Clarifying the Concession Conundrum: What's Mine is Yours...Eventually  By David Green
■ New Design Wave Mastery is Key to Client Retention By Josh Heitler
■ Compelling, Iconic & Competitive: 'W' Redefines the Challenge Ahead By Mark Birtha
■ Why Italy, Not London or Costa Rica? By George Mangion
■ Two Worlds - A Perfect Match By Robin Le Prevost
■ Secure Domain, Shared Values & Brand Strength By Paul Mathews
■ Heritage and Quality Drives Online Success By Malcolm Graham
■ Survey Reveals Vital Insight into What Makes Players Tick By Andrew Beveridge
■ 'At Risk' Intervention, Counselling, Education & Corporate Response By Geoffrey Godbold & Andrew Poole
■ Detecting the Signs: Bringing Gamblers Back From the Brink By Kevin Farrell-Roberts & Ian Semel