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In order to succeed in today’s market it is vital to stay abreast of issues facing the industry. Success also depends on being well informed about customer’s needs in terms of service standards, technology and choice. Competition in the casino and gaming industry is driving standards of service and amenities higher each year, but in order to achieve ever growing profit targets, senior management must apply expert judgment to all decisions.

Successfully launched in September 2005 and published quarterly from January 2006, CGI studies the most pressing business challenges throughout the casino and gaming industry, assessing the burgeoning corporate attention to compliance, governance, social responsibility and ethical standards in a rapidly advancing and increasingly sophisticated industry, including brand status within and beyond the gaming industry.

CGI also reflects on the variety of corporate policies, methods and styles informed by contrasting cultures and customs, to illustrate the industry’s growing global character and development across established, consolidating and newly emerging markets.